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CASCADE TOTE RENTALS

TERMS OF SERVICE

Last Updated: October 20, 2026 ($49 rental payment update)

The payment and cancellation policy in Sections 4 and 7 applies only to new bookings made after this update is published. Existing bookings remain subject to the terms agreed when booked.

Welcome to Cascade Tote Rentals. By renting equipment from Cascade Tote Rentals ("Company," "we," "our," or "us"), you agree to the following Terms of Service.

1. RENTAL SERVICES

Cascade Tote Rentals provides reusable moving totes, dollies, hand trucks, labeling supplies, and related moving equipment for temporary rental.

All rentals are subject to availability.

2. CUSTOMER RESPONSIBILITIES

Customers agree to:

  • Use all rental equipment in a safe and reasonable manner.
  • Protect equipment from theft, loss, damage, and misuse.
  • Return all equipment by the agreed pickup date.
  • Notify Cascade Tote Rentals of any damage, loss, or issues immediately.

3. RENTAL PERIODS

Rental periods begin on the delivery date and end on the scheduled pickup date.

Requests for rental extensions must be submitted at least 48 hours before the scheduled pickup date and are subject to availability and additional fees.

4. PAYMENT TERMS

Payment is due according to the rental package selected.

For new bookings made after this update is published, the $49 Studio / Apartment (Mini/Organization) 14-day rental is paid in full upfront with one $49 payment. No separate $50 reservation prepayment or second payment for that $49 rental price is required. For rental totals greater than $49, a $50 reservation prepayment holds your reservation and is credited toward your total rental price. The $50 prepayment is not a refundable security deposit and is not returned at the end of the rental.

Customers authorize Cascade Tote Rentals to charge any unpaid rental balances, approved extension fees, cleaning fees, late fees, or replacement costs to the payment method provided.

5. LOST OR DAMAGED EQUIPMENT

Customers are responsible for the replacement cost of any equipment that is lost, stolen, destroyed, or damaged beyond normal wear and tear.

Current replacement costs may include:

  • Rental Tote: $35 each
  • Lid: $10 each
  • Dolly: $75 each
  • Heavy Duty Hand Truck: $150 each

Replacement costs may be adjusted based on actual replacement pricing.

6. LATE RETURNS

Equipment not available for pickup on the scheduled date may incur additional rental charges, late fees, or replacement costs.

7. REFUNDS

Rental fees are generally non-refundable once equipment has been delivered.

For new bookings made after this update is published, cancellations made more than 48 hours before scheduled delivery receive a full refund of the $49 upfront rental payment or the $50 reservation prepayment, as applicable.

For cancellations within 48 hours of scheduled delivery, including exactly 48 hours before delivery, the $49 upfront rental payment or the $50 reservation prepayment is non-refundable, as applicable.

Existing bookings remain subject to the terms agreed when booked.

8. LIMITATION OF LIABILITY

Cascade Tote Rentals shall not be liable for:

  • Damage to personal property
  • Injuries resulting from misuse of rental equipment
  • Loss of contents stored within totes
  • Delays caused by circumstances beyond our reasonable control

9. INDEMNIFICATION

Customers agree to indemnify and hold harmless Cascade Tote Rentals and its owners, employees, and representatives from any claims, damages, liabilities, costs, or expenses arising from the customer's use of rental equipment.

10. PRIVACY

Customer information is collected solely for rental processing, payment processing, customer service, and operational purposes.

We do not sell customer information to third parties.

11. GOVERNING LAW

These Terms shall be governed by the laws of the State of Oregon.

12. CONTACT INFORMATION

Cascade Tote Rentals

Phone: (971) 464-6132

Email: cascadetoterentals@gmail.com

Website: www.cascadetoterentals.com

By renting equipment from Cascade Tote Rentals, you acknowledge that you have read, understood, and agree to these Terms of Service.